How To Fix GTA V Stuck On Loading Screen Xbox One (2025)

If you’re a PS5 user, you know how much better games look in 4K. But if your screen goes black every time you switch to 4K output, it’s a massive frustration. Many PS5 users experience a random black screen when setting their console to 4K resolution. Usually, this happens due to a few common issues with the HDMI cable, display device, or specific PS5 settings.

In this guide, I’ll take you through step-by-step solutions to get your PS5 back in working order at 4K resolution. Let’s dive in and find out what you need to do to fix this issue.

Key Takeaways

• Check HDMI Cable: Use a high-speed HDMI 2.1 cable for stable 4K output.
• Update Firmware: Ensure both PS5 and TV firmware are up-to-date.
• Adjust Video Output Settings: Lower resolution temporarily, then retry 4K.
• Modify HDR and HDCP Settings: Switching off HDCP or adjusting HDR may solve display issues.

1. What Causes the Black Screen on PS5 When Switching to 4K?

The PS5 black screen issue when switching to 4K can stem from a few typical problems:

• HDMI Cable or Port Issues: Not all HDMI cables or ports support 4K. For stable output, you’ll need a high-speed HDMI 2.1 cable and compatible ports on your TV.

• Compatibility with TV Settings: Sometimes, the display’s settings may need adjusting for 4K to work smoothly.
• Firmware or Software Glitches: Outdated firmware on either the PS5 or your display can cause display problems. Keep both updated to prevent compatibility issues.

2. Step-by-Step Troubleshooting Guide for the PS5 Black Screen Issue

To fix the black screen issue, let’s go through the most effective steps one by one.

Step 1: Restart the PS5 in Safe Mode and Lower the Resolution

1. Power Off the PS5 – Hold down the power button until you hear a second beep (about 7 seconds).
2. Boot into Safe Mode – Press and hold the power button again until the PS5 starts in Safe Mode.
3. Select Change Video Output – In Safe Mode, go to “Change Video Output” and select “Change Resolution.”
4. Lower the Resolution – Set the resolution to 1080p temporarily.

Switching to a lower resolution will help you access the system and adjust settings that could prevent the black screen. Once you’re back in the console, you can gradually increase the resolution to test if 4K can work without causing issues.

Step 2: Check and Upgrade Your HDMI Cable

For 4K output, the HDMI cable is a vital link. Not all HDMI cables support 4K, so check that you’re using an HDMI 2.1 cable specifically designed for high-speed, high-quality video. Here’s how to test it:

1. Use a New HDMI 2.1 Cable – Make sure the HDMI cable is labeled as 2.1, which is the recommended standard for 4K gaming.
2. Try Different HDMI Ports – Some TVs only support 4K on specific ports. Switch to another port and see if the black screen disappears.

If the problem goes away with a new HDMI cable or port, then it’s safe to say the issue is with your original cable or the port.

Step 3: Update Firmware on PS5 and TV

1. Update PS5 System Software – Go to Settings > System > System Software > System Software Update and Settings. Follow the prompts to ensure your PS5 software is current.
2. Update TV Firmware – Some smart TVs have firmware updates that improve compatibility with gaming consoles. Check your TV’s settings menu or refer to the manufacturer’s website for instructions.

Keeping your firmware up-to-date prevents known bugs from causing display issues and ensures better compatibility between devices.

Step 4: Adjust PS5 Video Output Settings

In your PS5 settings, you have several options under Video Output to help fix the black screen issue.

1. Change the Resolution – Go to Settings > Screen and Video > Video Output > Resolution. Try switching between 1080p, 2160p (4K), and Automatic to see which one works best.
2. Set 4K to 60Hz or 120Hz – Some displays struggle with higher frame rates at 4K, so try limiting the refresh rate to 60Hz or 120Hz.
3. Disable VRR (Variable Refresh Rate) – VRR can sometimes cause screen issues on displays that don’t support it well. Go to Settings > Screen and Video > VRR and toggle it off.

Step 5: Turn Off HDCP and Adjust HDR Settings

High-bandwidth Digital Content Protection (HDCP) can sometimes interfere with display output on certain TVs. Turning it off may help.

1. Turn Off HDCP – Go to Settings > System > HDMI > Enable HDCP and turn this setting off.
2. Modify HDR Settings – You can either enable or disable HDR to see if it affects the screen. Find this option in Settings > Screen and Video > HDR and test with it on and off.

Both HDCP and HDR settings can impact the video output on your PS5, so experimenting with these settings can reveal if they’re causing the black screen.

3. When to Seek Additional Support

If you’ve tried all these steps and your PS5 still shows a black screen at 4K, there could be a deeper issue with either the console or the display. Here’s what you can do next:

• Contact Sony Support – Sony may be able to provide more specialized guidance or repairs if needed.
• Check Your Display Device – If possible, try connecting your PS5 to a different 4K display to see if the problem persists. This will help confirm if the issue is with your console or your display device.

Conclusion

Fixing the PS5 black screen when switching to 4K can be a little tricky, but following these troubleshooting steps will solve the issue in most cases. Start with the basics like changing the resolution in Safe Mode, then work through the HDMI and firmware checks before adjusting video settings.

Remember, 4K gaming requires the right setup—cables, compatible displays, and updated firmware—to run smoothly. Hopefully, this guide has helped you get your PS5 back in action at 4K, delivering the incredible visual experience it’s designed for.

FAQs

1. Why does my PS5 show a black screen when I switch to 4K?

The black screen can happen due to HDMI cable limitations, compatibility settings on your display, or firmware issues.

2. Can I use any HDMI cable for 4K on my PS5?

No, you need an HDMI 2.1 cable for stable 4K output. Using an older HDMI cable might not support the high bandwidth needed for 4K gaming.

3. Should I turn off HDR to fix the black screen issue on my PS5?

Disabling HDR can sometimes resolve the black screen issue, especially if your display struggles with HDR settings. Test this to see if it helps.

4. What is HDCP, and should I disable it on my PS5?

HDCP (High-bandwidth Digital Content Protection) is a feature to prevent unauthorized copying of digital content. Some displays don’t support it well, so disabling it can sometimes fix the black screen issue.

5. Can outdated firmware cause black screen issues?

Yes, outdated firmware on your PS5 or display can create compatibility issues with 4K. Always check for updates to ensure smooth performance.

Hopefully, this guide helps you troubleshoot your PS5 black screen issue with 4K output, getting you back to your gaming in stunning quality. Remember, if you keep experiencing issues, reaching out to Sony Support or your display’s manufacturer may be the best next step.